Customer: Samuel Adivila
Amount received: GHS 10,000 /$2150 USD
Samuel Adivila has banked with Barclays Ghana for the past four years. He signed up with Barclays after a friend recommended the Ultimate Account to him.
The Barclays Ultimate Account offers free retrenchment cover of up to 3 months’ salary for all customers who deposit their salaries with the bank.
Samuel was employed as a Business Advisor for six years, but was unfortunately retrenched when funding at the company was reduced.
Samuel’s friend reminded him that there was a retrenchment package that Barclays offered through the Ultimate Account. Samuel did not believe he could receive the benefit. He had a number of insurance policies, two educational policies and one funeral benefit. However, he had never received any benefits and was doubtful of the advantages of insurance cover in Ghana.
Even with these doubts he decided to give it a try and with the help of Barclays and MicroEnsure, the administrators of the policy, he was able to submit the required documents and had his claim validated. Much to his surprise and delight, he received an SMS confirming his payment of GHS 10,000 /$2150 USD after a few days.
While speaking to MicroEnsure, Samuel said the insurance benefit was very timely, allowing him to pay school fees (including advance payments) for his three children. He was also able to buy a used laptop to aid his search for a job and set up a small piggery.
Samual‘s said his perception of Barclays being a bank only for rich people has been dispelled. He found the Barclays staff to be down to earth, very responsive and always wearing a smile. He also really appreciated the same day salary receipt from Barclays. Samuel was really happy to tell his friends and colleagues about Barclays and the Retrenchment Package they offer and they are keen to get on-board too.
To find out more about our work you can contact Adjoa Boateng at MicroEnsure