Customer: Paul Aninakwa
Amount received: GHS 2,688/$595 USD
Paul had been banking with Barclays Ghana for the past four years. He switched to Barclays when he started working at Kateon Natie.
The Barclays Ultimate Account offers free retrenchment cover of up to 3 months’ salary for all customers who deposit their salaries with the bank.
Unfortunately Paul was affected by a restructuring exercise at Kateon Natie and was made redundant by the company this year.
Prompted by his employer’s discussion about retrenchment, he contacted Barclays after he received his retrenchment notice.
The Barclays staff were quickly able to advise him about the documents that would be required and once they were submitted, MicroEnsure, the administrators of the policy validated and processed the claim within a few days. He received GHS 2,688/$595 USD as redundancy benefit equivalent to 3 month’s salary.
Paul found the process very easy. He had some knowledge of insurance prior to his claim because he had friends in the industry, and had signed up for a funeral and health policy with other companies, this was the first opportunity he had to make an insurance claim and actually receive a benefit payout.
Paul used the money to finish setting up a new business. He explained that he had just finished building a structure for a cosmetic shop when he was retrenched. He was planning on using the money he received from Barclays to stock the shop.
Paul has found Barclays to be a trustworthy and reliable bank. He has never faced any banking problem since joining the Barclays family and he’s been spreading the good news about the Barclays Ultimate Account.
To find out more about our work you can contact Adjoa Boateng at MicroEnsure