Richmond Yao Lanyo was an employee of Gold Fields Ghana Ltd. for 10 years. During this time he was a loyal customer of Barclays Bank. When Richmond’s company went through a downsizing exercise and he was made redundant, he was completely unaware there was retrenchment cover as one of the benefits of the account.
Richmond walked into his branch at Tarkwa to check his account balance and the staff made him aware that he qualified to make a claim. His initial reaction was one of complete shock. Branch staff advised him of the relevant documents required to make a claim. Once the documentation was submitted, Richmond received an SMS alert notifying him the claim had been accepted and the claim benefit was deposited in his account. He was really excited and he described Barclays as an ‘extraordinary’ bank.
Richmond plans to invest the money for his family’s upkeep and develop a personal project. He has spoken very highly of the Barclays retrenchment product to all his friends who are now equally excited about it.
About Barclays Retrenchment
The Barclays Ultimate Account offers free retrenchment cover of up to 3 months’ salary for all customers who deposit their salaries with the bank.
To find out more about our work you can contact Adjoa Boateng at MicroEnsure