Customer: Felix Bell
Amount received: 3,500 GHS [Approx. $790 USD]
Felix Bell, a 45 year old construction worker lived with his wife and son in Gbetsile, a suburb of Tema.In August 2017, he registered himself and his wife, Bernice Bell, to whom he has been married for twenty years, on Airtel Insurance (Family cover option).
One day, Bernice complained of feeling unwell so Felix gave her money to go to the hospital, but the doctors were unable to tell what was wrong with her. As time went on, Bernice’s health kept deteriorating and she kept losing weight. Not knowing what else to do, Felix took her to Tema General Hospital for a second opinion where she was diagnosed with chronic liver disease and severe Anaemia. The doctors immediately commenced treatment as her condition was advanced and for a while she seemed to be responding to treatment.
Felix was on his way to work one morning when he received a phone call from his sister-in law, who was living with them at the time, informing him that his wife was neither breathing nor moving. He quickly returned back home and with the help of a friend, Bernice was rushed back to the hospital.
Whilst the doctors were attending to her, he went to the bank to get money to cater for the anticipated medical cost. Whilst he was still out, his sister-in law called him again asking him to immediately return to the hospital as her sister’s health had taken a turn for the worst. On reaching the hospital, he was given the devastating news that his wife, Bernice, had died. Two (2) days later, he called 580 to report his claim and was later called back and advised on the required documents he needed to submit for his claim to be processed.
He said he had no doubt that his claim would be paid and that he was expecting to be paid between GHS 1,000 and GHS 1,500. He was extremely happy and pleasantly surprised when he received the alert on his phone informing him that an amount of GHS 3,500 was paid into his Mobile Money Account. He said some of his friends have registered on Airtel Insurance because of his claim experience.
Felix said “I am very grateful to Airtel for what they have done for me. Airtel Insurance is not a lie, it is genuine and you can always count on it.” He said part of the money he received would be used to take care of some of the funeral expenses and the rest would be invested in their son’s education.
About Airtel Insurance
Airtel Insurance is an insurance policy for all Airtel prepaid customers aged between 18-75 years who are resident in Ghana. It provides Life, Accidental Permanent Disability, Hospital Cash and Maternity Cover for either the Subscriber only or the Subscriber and one family member at a premium payment of GHS 2 or GHS 4 per month (depending on the chosen package). To increase your benefit, just use more airtime.
Airtel Insurance is underwritten by Enterprise Life and powered by MicroEnsure.
Simply dial *580# to register for free or call 580 for more information.