At MicroEnsure, we are not only focused on making change happen and to create a better future for millions of customers around the world, we are committed to recruiting and developing exceptional people. We are looking for people who are excited by opportunities and challenges that are out of the ordinary and motivated to make a real impact in the world in which we live.

Applications to be sent to: recruitment@microensure.com

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Job Title: Senior Business Analyst

Based in: Cheltenham, UK

The role of Senior Business Analyst will be a position in the Development team, based in Cheltenham, UK.  There may be a requirement for some overseas travel for this role throughout Africa and Asia.

What we will offer you:

  • Competitive salary and package;
  • Job flexibility – we can discuss your specific requirements; and
  • An opportunity to make an impact.

Key purpose of the role is in supporting the technical development of both our core system capability and our products, as well liaising with in-country operations teams regarding BAU change and support, across MicroEnsure’s current and emerging markets.  The required skills include:  

Essential:

  • Excellent business analysis and organisational skills;
  • Has a flexible attitude, able to effectively self-manage amongst changing priorities;
  • Great written and verbal communication skills;
  • The ability to think about the wider picture in any situation;
  • Proactive in identifying and providing solution options;
  • Experience in gathering and defining requirements from stakeholders, both internally and externally, in different global locations;
  • Proven record of stakeholder management, including confidence to challenge when required;
  • Ability to work to tight and changing deadlines;
  • Experience in Agile Scrum and Kanban methodologies;

Preferred:

  • Experience of managing projects;
  • Experience as a Business Analyst directly within the Insurance Services sector;
  • Good business knowledge of insurance industry including insurance products, product pricing and/or reinsurance;
  • Experience of Application Lifecycle Management using Microsoft Team Foundation Server;

This position could be suitable for a “hands on” Business Analyst who has a great eye for detail whilst always considering the wider picture, to help drive quality within our product build and requirements definitions processes.  This will involve the successful candidate liaising closely with internal Operational and Business Development staff and external Partners, throughout Africa and Asia, to ensure best practice use of our strategic IT solution.

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Job Title: Training and Development Executive

Based in: Rawalpindi, Islamabad-Pakistan

Responsibilities

  • Map out annual training plans for management, HR, customer support and more
  • Design and develop training programs (outsourced and/or in-house)
  • Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
  • Market available training to employees and provide necessary information about sessions
  • Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
  • Use known education principles and stay up-to-date on new training methods and techniques
  • Design, prepare and order educational aids and materials
  • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
  • Gather feedback from trainers and trainees after each educational session
  • Partner with internal stakeholders and liaise with experts regarding instructional design
  • Maintain updated curriculum database and training records
  • Host train-the-trainer sessions for internal subject matter experts
  • Manage and maintain in-house training facilities and equipment
  • Research and recommend new training methods, like gamification

Requirements

·       Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role

·       Hands-on experience coordinating multiple training events in a corporate setting

·       Extensive knowledge of instructional design theory and implementation

·       Adequate knowledge of learning management systems and web delivery tools

·       Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)

·       Familiarity with traditional and modern job training methods and techniques

·       Experience with e-learning platforms

·       MS Office proficiency

·       Advanced organizational skills with the ability to handle multiple assignments

·       Strong communication skills

Education: BS Degree in Education, Training, HR or related field.

To apply, please submit your CV to be sent to: recruitment@microensure.com

 

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Job Title: Telesales Representative

Based in: Rawalpindi, Islamabad-Pakistan

Salary: 15 000 PKR per month plus commission

For information on the next walk in interview day please call + 92 300 054 1592 or email salma.iftikhar@microensure.com

The Telesales Representative role is to contact potential and existing customers to discuss our products and there benefits.

Primary Responsibilities include: Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales

Qualifications, Experience, and Attributes: Minimum intermediate/A levels/O levels 18 years and over Customer Service Skills: ability to speak in a friendly and  approachable manner to customers and potential customers, listening to their needs and helping communicate options for them. Great interpersonal and communication skills: ability to speak to customers about a product’s features, and answer any questions or objections they might have. Ability to work autonomously and take initiative; demonstrate self -motivation and energy, work well under pressure to meet sales goals. Flexibility and willingness to work some anti-social hours in order to meet assigned tasks and objectives. Grit and persistence to make sales and not be discouraged by unsuccessful sales Appreciation and concern for the plight of low-income people.

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For further information please contact recruitment@microensure.com