At MicroEnsure, we are not only focused on making change happen and to create a better future for millions of customers around the world, we are committed to recruiting and developing exceptional people. We are looking for people who are excited by opportunities and challenges that are out of the ordinary and motivated to make a real impact in the world in which we live.
Job Title: Field Sales Agent
Based in: Accra, Ghana
Closing Date: 8th August 2018
Applications to be sent to: email@example.com
Fearless Sales Agent is responsible for promoting and selling the Fearless Product directly to customers. He/she will be the face of Fearless and play a key role in promoting Fearless and MicroEnsure.
Key Responsibilities include:
Contact a minimum number of clients in the field and at the call centre (goals will differ based on days).
Describe products and explain clearly the product terms and conditions.
Educate clients on payment options and operational processes such as making a claim.
Respond to all other client queries.
Enter and maintain logs of client information gathered.
Report to management any insights gathered on calls or in the field.
Conduct, report and make recommendations based on market surveys.
Perform any other requirements of management upon request.
Administrative tasks such as data entry.
Work 6 days a week if necessary in order to meet sales goals.
Required Qualifications & Skills:
Must have completed senior high school education.
Customer Service Skills: ability to speak in a friendly way to customers and potential. customers, listening to their needs and helping communicate options for them.
Great interpersonal skills and communication skills: ability to speak to customers about a product’s different features, and answer any questions they might have.
Flexibility: willingness to work long hours, nights or weekends in order to meet sales goals.
Grit and Persistence: persistence in trying to make a sale and the ability to not be discouraged by unsuccessful sales.
Professional experience in insurance and financial services is a plus.
Appreciation and concern for the plight of low-income people.
Ability to work autonomously and take initiative; demonstrate self -motivation and energy, work well under pressure to meet sales goals.
Fluency in spoken English and at least one local language.
Commitment to model and articulate MicroEnsure’s mission, vision and values.
Job Title: Test Analyst
Based in: Cheltenham , UK
Closing Date: 9th August 2018
Applications to be sent to firstname.lastname@example.org
The Test Analyst will be responsible for supporting the development of products and propositions as part of the investigation and implementation of new and existing insurance partnerships across MicroEnsure’s current and emerging markets.
The Test Analyst will have a test background, preferably in the Insurance Industry, including experience in Test Automation, Load Testing, IT system development in an Agile framework as well as experience in the IT solution design and analysis process.
The Test Analyst may be required to input into some Project Management and Business Analysis tasks to assist in establishing requirements, budgets and delivery timelines, including advising MicroEnsure Project sponsors on preferred solutions (IT or Process) to deliver business needs. In executing this, the Test Analyst will adopt agreed Project Management techniques including project documentation and reporting, risk assessment, quality assurance and solution testing.
In addition, the Test Analyst will be involved including potentially owning the end to end delivery of solutions, which includes Solution Testing, Training and Implementation effort. They will also be required to support the investigation and resolution of Operational Support issues referred to them.
The Test Analyst will work closely with other MicroEnsure Developers, Analysts, In-country business units and 3rd parties to deliver solutions as required. This will include integrating proposed solutions within existing MicroEnsure IT architecture and processes utilising existing development tools, including Idiom Decision Manager (a 3rd party rules engine).
There may be a requirement for overseas travel for this role throughout Africa, Asia and other continents MicroEnsure has an interest in or creates an interest in. The amount of travel required could be between and 10% – 15% of the role during peak periods.
Qualifications, Experience, and Attributes:
Experience in manual and automation test execution, at all stages of the development lifecycle.
Experience of working in Agile and/or Waterfall development environments.
Solid test skills and is detail-orientated, particularly the ability to analyse and interpret a wide variety of detailed information yet remain focused on the ‘big picture’.
Strong written and verbal communicator with the ability to listen, assess and communicate implications for the business effectively.
Flexible approach and an ability to operate effectively with uncertainty and change, supporting a risk based approach to testing.
Ability to multi-task, working on multiple projects in varying stages of the development lifecycle simultaneously.
Solves problems by applying appropriate frameworks.
Takes the initiative and works independently, self-motivated and energetic, works well under pressure and able to meet tight deadlines.
Completes tasks, meeting all agreed standards of delivery, multi-tasks effortlessly.
Educated to undergraduate level, preferably in a test, business or IT related subject.
Experienced in the use of Microsoft Business Suite applications (Word, Excel, Access etc.) and other Microsoft software applications.
A commitment to model and articulate MicroEnsure’s mission, vision and Core Values.
Experience in bug life management, within Agile and Waterfall environments, and the ability to prioritise them against risk and project/business requirements.
Experience of testing high volume transactional processes.
Good business knowledge of insurance industry including insurance products, product pricing and/or reinsurance.
Experience in mobile application and communication protocols.
Proven analytical ability across internal business operations, related industries, markets and competition.
Able to translate technology issues in consultation with technology experts, for Management to make effective business decisions.
Has significant test analysis experience in the financial services sector, most preferably in insurance, customer service, claims management and reporting.
ISTQB/ISEB Certification or equivalent.
A strong background of Microsoft SQL Server, Team Foundation Server and Test Manager.
An ability and willingness to travel to MicroEnsure offices in other parts of the world as required.
Job Title: Business Development Executive
Based in: Lagos, Nigeria
Closing Date: 12 August 2018
Applications to be sent to: email@example.com
The Business Development Executive will need to develop and deliver new partnerships with distributors that will include banks, mobile money and digital financial solutions providers and microfinance institutions. The Business Development Executive will work closely with the Global Business Solutions Manager, supported by the Country Manager who will also continue to be supportive in developing key partnerships.
Develop and maintain a strong pipeline of potential distribution partners; leveraging connections in the wider industry to unlock a wide range of opportunities for MicroEnsure
Maintain reports of pipeline development activities, including updates on key meetings with prospects
Develop and present clear proposals and presentations for prospective partners
Pitch MicroEnsure as a preferred partner to potential distribution partners; this will require the ability to be able to work and build relations with both middle management of our partners as well as to perform well in high pressure “set stage” presentations in the board room of larger organisations
Help secure signed Non-Disclosure agreement with potential partners as well as the required data necessary for other colleagues to build detailed business cases, being tenacious in following up to secure what is needed for the project to maintain momentum
Under guidance from business solutions analysts, utilise and manage MicroEnsure’s business case models to help secure a go-decision from potential partners which will include the ability to dynamically alter the proposition in order to secure approval to proceed
Work with business solutions analysts to prepare and submit proposed projects through the Decision Gate process
Finding new models and opportunities. Development of new partnerships using tried and tested models and products in an innovative format.
Contribute on how MicroEnsure’s models and products can be adapted to new kinds of partners or how models could be altered to generate new opportunities, working in collaboration with our the strategy team.
Become a trusted member of the MicroEnsure management team and contribute toward MicroEnsure’s strategic aims
Qualifications, Experience, and Attributes:
Degree educated as a minimum
5+ years’ experience in developing and locking B2B business deals of financial products
Experience of working with insurance companies and/ or banks or microfinance banks in the country will be preferred
Knowledge of the country’s financial industry will be essential
Strong knowledge of and experience with Microsoft Office Suite, including Word, Excel and PowerPoint, including using these tools to present materials orally and in written form
Experience working across teams internally and externally – be able to work with middle management as well as C-Team and Boards
Experienced in client and stakeholder management and executing communication plans
Ability to work under pressure to meet deadlines
Ability to concurrently work on multiple large projects, in different phases
Strong self-starter able to perform tasks with minimal input
Commitment to model and articulate MicroEnsure’s mission, vision and values
Fluency in spoken and written English essential
For further information please contact firstname.lastname@example.org