Customer: Gabriel Martey
Amount received: 3,500 GHS [Approx. $790 USD]
Gabriel Martey, a loyal subscriber of Airtel for four (4) years, had no knowledge of Airtel Insurance until a colleague from work mentioned it to him. He called the Airtel Customer Service in order to get more information on the product and went on to register himself and his 2-year old daughter, Keturah Gabriel Martey, in September 2017.
Barely three (3) months later, Gabriel and his wife noticed that Keturah’s temperature was very high so they took her to the hospital where she was diagnosed and treated for Malaria and Bronchopneumonia. She was discharged on the fourth day when her temperature had gone down. Her mother took her home whilst Gabriel left for work. He was later called by his wife and informed that Keturah had collapsed and had to be rushed back to the same hospital. After she regained consciousness, her parents transferred her to the Tema General Hospital based on the doctor’s advice. At the Tema General Hospital, she was kept under observation but her condition got worse the next day. Gabriel was asked to go and purchase some medications from the pharmacy and whilst he was there, he received a call informing him that Keturah had died. The medical report revealed the cause of death as Respiratory distress due to Sepsis, Bronchopneumonia and severe Malaria.
Gabriel later called 580 to report his insurance claim and was later called back and advised on the documents to submit. After submitting his documents his claim was processed and a benefit amount of GHS 3,500 was paid into his Airtel Mobile Money Account. He said he initially thought it was a fraudulent product but after he received the SMS alert of his claim benefit, he was very
elated and now knows that “Airtel Insurance is real.”
He has even convinced some of his friends as well as two of his brothers to sign onto Airtel Insurance. The money he received was used to take care of some expenses and also pay back friends from whom he borrowed money during his daughter’s sickness.
About Airtel Insurance
Airtel Insurance is an insurance policy for all Airtel prepaid customers aged between 18-75 years who are resident in Ghana. It provides Life, Accidental Permanent Disability, Hospital Cash and Maternity Cover for either the Subscriber only or the Subscriber and one family member at a premium payment of GHS 2 or GHS 4 per month (depending on the chosen package). To increase your benefit, just use more airtime.
Airtel Insurance is underwritten by Enterprise Life and powered by MicroEnsure.
Simply dial *580# to register for free or call 580 for more information.