MicroEnsure - Sales Agent, Accra, Ghana

MicroEnsure – Sales Agent Location: Accra, Ghana

Reports to: Product Manager, Ghana MicroEnsure Labs

Apply: Send CV to labs@microensure.com

Why join us?

MicroEnsure is an industry leader in transforming insurance in the emerging markets. As one of the leading microinsurance providers in the world, MicroEnsure has served over 56 million customers worldwide. MicroEnsure is headquartered in the UK and has offices throughout Africa and Asia.

Job Description

Fearless Sales Agent is responsible for promoting and selling the Fearless Product directly to customers. He/she will be the face of Fearless and play a key role in promoting Fearless and MicroEnsure.

  • Contact a minimum number of clients in the field and at the call center (goals will differ based on days)
  • Describe products and explain clearly the product terms and conditions
  • Educate clients on payment options and operational processes such as making a claim
  • Respond to all other client queries
  • Enter and maintain logs of client information gathered
  • Report to management any insights gathered on calls or in the field
  • Conduct, report and make recommendations based on market surveys
  • Perform any other requirements of management upon request
  • Administrative tasks such as data entry
  • Work 6 days a week if necessary in order to meet sales goals

Career Growth and Development

At MicroEnsure, we believe that people are our most important resource. We invest heavily in helping you build sales and communications skills. We provide constant actionable feedback throughout your time with us. As a global company with strong international presence you will have significant opportunity for development You will start as a Sales Agent for one of the best microinsurance products on the market- Fearless. In this role, you will build sales expertise and leadership skills. High performing agents could go on to become team leaders who will be responsible for training and managing new agents.

Qualifications

  • 4-year degree qualification required, preferably in a subject related to sales or communication
  • Customer Service Skills: ability to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
  • Great interpersonal skills and communication skills: ability to speak to customers about a product’s different features, and answer any questions they might have.
  • Flexibility: willingness to work long hours, nights or weekends in order to meet sales goals
  • Grit and Persistence: persistence in trying to make a sale and the ability to not be discouraged by unsuccessful sales
  • Professional experience in insurance and financial services is a plus
  • Appreciation and concern for the plight of low-income people
  • Ability to work autonomously and take initiative; demonstrate self -motivation and energy, work well under pressure to meet sales goals.
  • Fluency in spoken English and at least one local language
  • Commitment to model and articulate MicroEnsure’s mission, vision and values

Mission:  We are dedicated to creating, distributing and operating products that help uninsured people in emerging markets to mitigate the risks they face each day. By understanding our customers, providing innovative solutions and pushing ourselves to do everything better, our Company will create significant value for customers, employees, business partners a nd investors. Vision:  To radically transform insurance in emerging markets by delivering pioneering solutions for the under-served.

Core Values:

Teamwork – Working together to create world-class solutions.

Innovation – Rethinking insurance to deliver products that transform lives.

Customer Value – Delivering products that are easy to use & meet customer needs.

Excellence – Performing at our highest standards & constantly seeking to improve.

Integrity – Doing the right thing, all day, every day.

Compensation

We offer a modest starting salary with highly competitive performance-based incentives that rewards high performers. In addition, we offer generous benefits such as comprehensive insurance for you and up to 4 family members. This is a career-track role with the ability to expand responsibilities over time.

Apply now by sending your CV to labs@microensure.com